This paper demonstrates how the soft systems
methodology can be used to improve the delivery of a module in data warehousing for fourth year information technology students.
Graduates in information technology needs to have academic skills
but also needs to have good practical skills to meet the skills requirements of the information technology industry. In developing
and improving current data warehousing education modules one has to find a balance in meeting the expectations of various role players such as the students themselves, industry and academia. The soft
systems methodology, developed by Peter Checkland, provides a
methodology for facilitating problem understanding from different world views. In this paper it is demonstrated how the soft systems methodology can be used to plan the improvement of data
warehousing education for fourth year information technology students.
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 P. Checkland & J. Scholes. Soft systems methodology in action: Includes a 30-year retrospective. Chichester: Wiley. 1999.