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Commenced in January 2007 Frequency: Monthly Edition: International Publications Count: 31177


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10011763
Assessment of the Efficiency of Virtual Orthodontic Consultations during COVID-19
Abstract:
Aims: We aimed to assess the efficiency of ‘Attend Anywhere’ orthodontic clinics within a district general hospital during COVID- 19. Our secondary aim was to pilot a questionnaire to assess patient satisfaction with virtual orthodontic appointments. Design: The study design is a service evaluation including pilot questionnaire. Methods: The average number of patients seen per virtual clinic and the number of patients failing to attend was compared to face-to-face clinics. The capability of virtual appointments to be successful in preventing the need for a face-to-face appointment was assessed. Patients were invited to complete a telephone pilot questionnaire focusing on patient satisfaction and accessibility. Results: There was a small increase in the number of patients failing to attend virtual appointments, with a third of the patients who did not attend failing to receive the appointment link. 81.9% of virtual clinic appointments were successful and prevented the need for a face-to-face appointment. Overall patients were very satisfied with their virtual orthodontic appointment and the majority required no assistance to access the service. Conclusions: The use of ‘Attend Anywhere’ clinics in orthodontics offers patients and clinicians an effective and efficient alternative to face-to-face appointments that patients on average find easy to use and completely satisfactory.
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References:

[1] NHS England and NHS Improvement. “Clinical guide for the management of remote consultations and remote working in secondary care during the coronavirus pandemic”. 2020. Online information available at https://www.nice.org.uk/Media/Default/About/COVID-19/Specialty-guides/specialty-Guide-Virtual-Working-and-Coronavirus.pdf.
[2] E. Crawford, N. Taylor. “The effective use of an e-dentistry service during the COVID-19 crisis”. Journal of orthodontics. 2020 Dec;47(4):330-7.
[3] S.A. Julious. “Sample size of 12 per group rule of thumb for a pilot study.” Pharmaceutical Statistics: The Journal of Applied Statistics in the Pharmaceutical Industry. 2005 Oct;4(4):287-91.
[4] E. Byrne, S. Watkinson. “Patient and clinician satisfaction with video consultations during the COVID-19 pandemic: an opportunity for a new way of working”. Journal of orthodontics. 2020 Nov 28:1465312520973677.
[5] C. Maspero, A. Abate, D. Cavagnetto, M. El Morsi, A. Fama, M. Farronato. “Available technologies, applications and benefits of teleorthodontics. A literature review and possible applications during the COVID-19 Pandemic”. Journal of clinical medicine. 2020 Jun;9(6):1891.
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