Open Science Research Excellence

ICCM 2021 : International Conference on Customer Management

Singapore, SG
March 29 - 30, 2021

Call for Papers

ICCM 2021 : International Conference on Customer Management is the premier interdisciplinary platform for the presentation of new advances and research results in the fields of Customer Management. The conference will bring together leading academic scientists, researchers and scholars in the domain of interest from around the world. Topics of interest for submission include, but are not limited to:
  • Customer management
  • Advances in customer management
  • Software engineering applications for customer management
  • Customer service and communication
  • Communication technologies for customer management
  • Business success and customer management
  • Challenges in customer management
  • Service science, management and engineering
  • Customer management systems
  • Customer management strategies
  • Order management and availability
  • Channel and partner management
  • Customer insight
  • Technical documentation